Care Information

CARE INFORMATION


At Rudra Jewels, we take immense pride in the quality and craftsmanship of our products. To ensure your Rudra Jewel accessory remains as beautiful as the day you purchased it, we recommend following these care guidelines:

  1. Storage: Always store your *Rudra* accessory in the provided pouch and box. Keep it in a dry, cool place, away from humidity, moisture, and extreme temperatures. Proper storage helps maintain the integrity and shine of your jewelry.
  2. Handling: To prevent scratches, store each accessory separately and avoid placing it on hard surfaces. This simple practice can significantly extend the life of your jewelry.
  3. Wearing: We advise wearing your *Rudra* accessory only after showering and applying makeup, hair products, lotions, and perfumes. This will help protect it from unwanted residue and damage.
  4. Protection: Shield your accessory from water, saltwater, chlorine, and harsh chemicals. These elements can tarnish or damage the delicate materials of your jewelry.


Disclaimer: Each Rudra Jewel piece is handcrafted with meticulous attention to detail. Minor specks or marks are part of its uniqueness and should not be considered defects. Our jewelry may include semi-precious stones, pearls, and Swarovski crystals, each varying in shape, size, and color, contributing to its individuality.

 

If you have any questions or need further assistance, please don’t hesitate to reach out to our Client Services at +91 83680 27021 or email us at info@rudrajewels.com. We’re here to help you care for your Rudra Jewel items.

REPAIRS

If you need repairs for your Rudra Jewellery, please contact us via email at info@rudrajewels.com or call us at +91 83680 27021. We’re dedicated to ensuring your Rudra Jewel pieces remain in excellent condition.

  • We offer free repairs for any items purchased from www.rudrajewels.com within the first 6 months after purchase. After this period, repairs will incur a fee, which varies based on the nature of the repair and material availability.
  • Items bought from other retailers must be returned to the original store for repair.
  • Please note that we may not be able to source certain components necessary for repairs.
  • All Rudra Jewel products are handmade, requiring a high level of craftsmanship for both production and repairs. To maintain our quality standards, we handle repairs exclusively in-house by our skilled artisans and do not offer spare parts.

Your satisfaction is our priority, and we are committed to providing you with exceptional service and support.